Help & Support
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Get the support you need to make the most of CertifiaWeb. Browse our help articles or contact our support team.
Help Categories
Browse by Topic
Getting Started
Learn the basics of CertifiaWeb and how to set up your account and first project.
Account Management
Manage your account settings, subscription, billing, and user permissions.
Projects & Services
Learn how to create projects, add services, and manage your compliance requirements.
Certifications
Understand certification processes, requirements, and how to maintain compliance.
Documentation
Upload, manage, and organize your compliance documents and files.
API & Integrations
Integrate CertifiaWeb with your existing systems using our API and webhooks.
Security & Privacy
Learn about our security measures, data protection, and privacy policies.
Troubleshooting
Find solutions to common issues and problems you might encounter.
Popular Help Articles
How to Create Your First Project
Step-by-step guide to creating your first compliance project in CertifiaWeb and configuring initial settings.
Adding Services to Your Project
Learn how to browse and add compliance services to your project workspace.
Understanding Certification Status
Learn what different certification statuses mean and how to track your compliance progress.
Uploading and Managing Documents
Guide to uploading, organizing, and managing your compliance documents and files.
Setting Up Payment Methods
Configure payment methods and manage billing information for your CertifiaWeb subscription.
Understanding Compliance Reports
Learn how to generate, read, and use compliance reports to track your certification progress.
Managing Team Members
Add team members, assign roles, and manage permissions for your project workspace.
Using the API
Get started with CertifiaWeb API to integrate compliance management into your applications.
Renewing Certifications
Understand the certification renewal process and how to maintain your compliance status.
Contact Support
Get in touch with our support team via email, chat, or phone for assistance.
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